Terms and Conditions SNG88 — Official Platform Terms of Use

Welcome to SNG88, an online entertainment platform offering a wide range of gaming options including Slots, Live Casino, Sports Betting, Fish Shooting Games, Bingo, and more to users in Malaysia. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and SNG88 ("Platform", "we", "us").

By accessing, browsing, or registering an account on the sng88 platform, you hereby confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document, including Privacy Policy and Responsible Gaming Policy which form part of this agreement in its entirety.

If you do not agree with any part of these terms, you are required to stop using or accessing the sng88 platform. Continued use of the platform following any amendments to the terms will be deemed acceptance of the updated terms.

These terms are written in Bahasa Malaysia as the primary reference language. In the event of any conflict between a translated version and the original Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.

To register and use SNG88 services, you must meet all of the following eligibility criteria at all times:

• At least 18 years old on the date of registration.
• Not residing in a territory or country that restricts or prohibits online gambling activity under local law.
• Have the legal capacity to enter into a binding agreement.
• Not having been designated as an individual who has voluntarily or mandatorily self-excluded from gambling.

Each individual is only permitted to hold one (1) active account only on the sng88 platform. Registration of more than one account by the same individual, whether using the same or different identities, is strictly prohibited and may result in the closure of all related accounts along with the forfeiture of any funds and winnings held within them.

During registration, you are required to provide accurate, current, and complete information. SNG88 reserves the right to request identity verification documents (KYC) at any time, including copies of your ID, bank statement, or proof of address. Failure to provide the requested documents within the specified timeframe may result in account suspension.

You are solely responsible for maintaining the confidentiality of your login credentials. SNG88 will not be held liable for any losses arising from unauthorized access to your account due to your own negligence.

SNG88 supports a range of secure and trusted payment methods, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and local bank transfers. All financial transactions are processed through an integrated payment system protected by 256-bit SSL encryption.

Deposit: The minimum deposit amount varies by payment method and will be displayed during the deposit process. All deposits are processed in under 3 minutes under normal conditions. SNG88 does not charge additional fees for deposits, though payment providers may impose their own charges.

Withdrawal: Withdrawals can only be made to a bank account or e-wallet registered under the same name as the SNG88 account. Withdrawals to third-party accounts are not permitted. Processing time is between 5 and 15 minutes once the request has been approved.

• The first withdrawal from each account requires full KYC verification before it can be processed.
• SNG88 reserves the right to request additional documents for withdrawals exceeding the set limit.
• Any withdrawal suspected of involving fraud or money laundering will be placed on hold until the investigation is complete.
• Deposited funds must be used for gameplay at least once before a withdrawal can be made, to prevent the platform from being used solely for fund transfers.

SNG88 uses Ringgit Malaysia (MYR) as the platform's official currency. All balances, deposits, and withdrawals are displayed in MYR.

SNG88 offers a variety of promotions and bonuses to members from time to time, including welcome bonuses, daily cashback, weekly rebates, a VIP programme, and referral bonuses. Each promotion is subject to its own specific terms and conditions published alongside the promotion on the Promotions.

Wagering Requirement: All bonus credits awarded to your account must be rolled over in accordance with the stated wagering requirement multiplier before any winnings derived from those bonuses can be withdrawn. Wagering requirements vary by bonus type.

• Bonuses may only be claimed once per eligibility unless otherwise stated.
• SNG88 reserves the right to withdraw or modify any promotion at any time without prior notice.
• Bonuses incorrectly awarded due to technical errors will be voided, and any associated winnings will not be paid out.
• Abuse of the bonus system — including bonus arbitrage, using multiple accounts to claim bonuses, or member collusion to manipulate promotions — is strictly prohibited.
• SNG88 reserves the right to determine whether a member qualifies for a promotion based on their gaming history and betting patterns.

Any dispute relating to bonuses and promotions must be submitted to the sng88 support team within 7 days of the claim date. Disputes raised after this period will not be entertained.

All games available on the SNG88 platform are operated using a Random Number Generator (RNG) that has been certified and audited by an accredited independent body. This ensures every game outcome is truly random, fair, and cannot be influenced by any party.

Live Casino games at SNG88 are hosted by real dealers in a controlled studio environment. All live game rounds are recorded and can be audited in the event of any dispute.

• Game outcomes are final unless a proven technical error is found to have affected the result.
• In the event of a technical disruption during an active game, sng88 will refund the bet to the member's account.
• The use of automated software, bots, or any third-party tools to play is strictly prohibited.
• Members are responsible for understanding the rules of each game before placing bets. SNG88 provides in-app game guides for members' reference.

For Sports Betting, all odds and markets are subject to change until a bet is confirmed. Confirmed bets are final and cannot be cancelled. SNG88 reserves the right to void any bet suspected of involving match manipulation or insider information.

To uphold the integrity of the platform and protect all members, SNG88 strictly prohibits the following activities:

• Fraud & Forgery: Providing false information during registration or the KYC process, forging identity documents, or using another person's identity.
• Money Laundering: Using the SNG88 platform for money laundering, financing illegal activities, or any unlawful financial transactions.
• System Manipulation: Exploiting software bugs, system vulnerabilities, or technical errors to gain an unfair advantage.
• Multiple Accounts: Registering or using more than one account, whether directly or through a proxy.
• Bots & Automation: Using any automated software, scripts, or third-party tools to play or interact with the platform.
• Bonus Arbitrage: Exploiting promotions with the intent to profit without genuine wagering risk.
• Platform Disruption: Any attempt to damage, hack, or disrupt the operations of the sng88 platform.

SNG88 operates a sophisticated fraud detection system that runs continuously. Any account found to be involved in the activities listed above will be closed immediately and all funds within it forfeited without compensation. Certain cases may be reported to the relevant authorities.

SNG88 takes the protection of each member's personal data seriously. All information you provide is secured with 256-bit SSL encryption and stored on servers that meet the highest industry standards.

Your personal data is collected solely for the purposes of account management, transaction processing, identity verification, service improvement, and compliance with legal requirements. SNG88 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

For full details on how we collect, use, and protect your personal data, please refer to Privacy Policy which form part of this agreement.

The SNG88 platform is provided on an "as is" and "as available" basis. While we strive to maintain 99.97% uptime, we do not guarantee that the platform will always be free from interruptions, errors, or delays.

• SNG88 is not liable for any losses arising from internet service disruptions, or failures of the user's hardware or software.
• We are not responsible for game outcomes affected by unstable internet connections on the member's end.
• SNG88's maximum liability to any member under any circumstances is limited to the total amount deposited by that member within the 30 days preceding the claim.
• SNG88 does not assume liability for any indirect, consequential, special, or punitive losses.

Online gaming involves financial risk. You are solely responsible for your decision to play and the funds wagered. SNG88 does not provide financial advice, and all betting decisions are entirely your own.

You have the right to close your SNG88 account at any time by contacting our support team. Before closure, please ensure all pending withdrawals have been processed and there are no active bonuses in your account.

SNG88 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• Failure to provide the requested KYC documents within the specified timeframe.
• Account inactive for more than 12 consecutive months with no transaction activity.
• Request from a competent authority.

For accounts closed due to terms violations, SNG88 reserves the right to forfeit all funds associated with fraudulent activity. Legitimate funds unrelated to the violation will be returned upon completion of the investigation, within the timeframe determined by us.

SNG88 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform. We will endeavour to notify members of material changes via in-app notifications or email, but it remains the member's responsibility to review the latest terms.

These Terms and Conditions, and any dispute arising from or in connection with the use of the SNG88 platform, are subject to the applicable laws and jurisdiction. Any dispute that cannot be resolved through negotiation will be referred to binding arbitration in accordance with the stipulated procedures.

If any provision of these Terms and Conditions is found to be invalid, unenforceable, or contrary to applicable law, that provision shall be severed from this agreement and the remaining provisions shall continue in full force and effect.